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At Pet & Home, we're dedicated to your satisfaction. If you're not completely happy with your purchase due to one of the following reasons below, you can return or exchange any item within 90 days of receipt.
Need a different size? Email us at hello@petandhomeco.com promptly to exchange your item or to initiate a return. We understand that preferences evolve, and we strive to accommodate your needs swiftly. Please keep in mind that our inventory is constantly changing. If the item you want is no longer available, we will process a refund for the original item.
If you need to cancel an order, contact us immediately at hello@petandhomeco.com. For orders not yet shipped, we'll cancel and refund you in full. If the order is already on its way, simply follow our easy return process.
Received something faulty or damaged? Let us fix that for you! Email us a description and a photo of the issue to hello@petandhomeco.com, and we'll arrange a replacement or refund ASAP.
If the item you received isn't what you ordered, let us know at hello@petandhomeco.com. We'll send the correct item or process a refund, based on your preference.
We process your return swiftly once received and issue a refund to your original payment method, minus shipping costs, within 7 days.
If you are not satisfied with your purchase because of a wrong size or torn product you can follow our return/refund process outlined above please follow the return process outlined above. You can initiate a return/refund within 90 days of receiving your order.
1. Covers not fitting because sofa cushions are not removable. We've clearly outlined that for our covers to work you need to make sure that your couch cushions are removable and match the dimensions of our covers.
2. Product on the photo send by the customer is exactly as advertised and in the correct color.
We cover all shipping costs for returns, making your experience hassle-free.
We're here to assist with any queries or concerns at hello@petandhomeco.com. Enjoy a seamless and supportive shopping experience with Pet And Home!
30 N Gould ST STE R Sheridan, WY 82801
hello@petandhomeco.com
(573) 367-5320